Frequently Asked Questions
What is print-on-demand?
Each item is made for you after you order. No mass production.
How long until my order arrives?
Production takes 2–7 days. Delivery: 5–10 days (Europe), 7–14 days (North America), 10–20 days (Oceania), 10–25 days (Asia & Middle East).
Do you ship worldwide?
Yes. Shipping is free and included in the price.
Can I return or exchange?
No returns on made-to-order items. If your order arrives damaged or incorrect, contact us within 7 days at risezot.service@gmail.com.
How do I choose my size?
Check the size chart on each product page. Relaxed fit. Size up if between sizes.
How do I access the Discord community?
You'll receive an invite link via email after purchase.
What is the Founding Member window?
Purchase within the first 7 days of a drop to receive Founding Member status and exclusive benefits in the Discord.
What happens in the Discord?
A brotherhood built on self-improvement and growth. Push each other forward, hold each other accountable, rise together. Members also get early access and exclusive discounts on future drops.
How can I contact you?
Email risezot.service@gmail.com. We respond within 24–48 hours (Monday–Friday, 09:00–18:00 CET).